Returns

We truly want you to love your Stir Kinetic Desk. The details of our 30-Day Return Policy are outlined below. Please call us if you have any issues or questions – we’re here to help you have a great experience.

Order Scenarios Refund Availability/Terms Estimated Refund Amount
You cancel your order before it is shipped to you. You may cancel your order at any time prior to shipment and you will receive a refund of any fees you have been charged for such order. For M1: $2990
For F1: $4990
Your order has been shipped to you and the packaging has not been opened, or you refuse to receive the shipment. You may contact Stir and request cancellation of your unopened order within 30 days of your (i) receipt of your order, or (ii) refusal to accept your order from the shipper. If Stir accepts such post-shipment cancellation, you agree to pay any return shipping and special handling fees (whether to a third party, or if you have requested that Stir provide these services, to Stir), as well as a restocking fee of up to $300 for each product cancelled by you. Once your cancellation is approved, any refund is processed after the product is received and inspected by Stir. Desks returned after shipment must be in “like new” condition with [all original documentation, and] all original packaging unopened and in reusable condition. If the packaging is not reusable, there may be an additional fee for replacement of such [documentation or] packaging. For M1: ~$2890
For F1: ~$3890
Your order has been delivered to you and the packaging has been opened. Following shipment of your order and the opening of the applicable packaging of a product, you may contact Stir within 30 days of your receipt of your order to request cancellation of your order. You agree to pay any return shipping and special handling fees (whether to a third party, or if you have requested that Stir provide these services, to Stir). Stir will inspect any such returned product, and, if such product’s condition is determined by Stir to be “like new,” with all original packaging and documentation, Stir will accept such post-opening cancellation. If Stir accepts such post-opening cancellation, you agree to pay a restocking fee of up to 20% of the total purchase price for each product cancelled by you (and, if applicable, any return and special handling fees). For M1: ~$2691
For F1: ~$3352